Globalia Call Center, how can I help you?

Globalia Call Center was set up in 2004 with a two-fold objective: to improve the productivity of the Globalia Group’s various call centres and to meet the demand for these services from external companies by offering state-of-the-art technologies and channels to assist their customers. The company works to establish contacts and generate stable, long-lasting and profitable customer relations by offering its professional services, experience and know-how.  

The keys to its outstanding productivity are:

Effective focusing of the call.
Highly skilled and sales oriented staff.
Integral sales monitoring.
Integral monitoring.

Globalia Call Center in figures:  

More than 5,000,000 calls handled each year.
Call management in 10 languages.
More than 36,000 hours of training each year.

Over 400 employees.
4 platforms in Palma, Madrid and Barcelona.